Table of Contents
Jurgen Appelo - Managing For Happiness
The research is clear: happy workers are more productive workers. And it?s best when managers enjoy their jobs as well. Managing for Happiness is about concrete management advice for all workers. Practical things that people can do next Monday morning in order to change the organization?s culture, and make it a happier place to work. This is not only relevant for managers, but for everyone who is concerned about the organization. We create a happier environment by managing ourselves, and lead by example, in an environment focused on experiments and learning.
All creative workers are expected to be ?servant leaders? and ?systems thinkers?. In this session, you will learn how you can do that concretely, with a number of inspiring stories and examples. A happier organization starts with people managing themselves.
Summary
- Content rating (0-no new ideas, 5 - a new ideas/approach, 9-new ideas): 7
- Style rating (0-average presentation, 5 - my level, 9-I learned something about presenting): 8
Action / Learning
- See Delegation-Poker as idea for how to make sure roles and responsibilities are understood
- Idea of Turnover as a measure of happiness
- Color poster 12 Steps to Happiness
Presentation
Notes
Some people have long toes vs stepping on people's toes
Hire me to work for your competitor - so I can crash
Manage the system for happiness Offer products with meaning
7 silver bullets
Change is easier when people share food
Invite to dinner Made them cook the dinner
People enjoyed it. Let them coach, let them be happy
Nurture happiness
Sales people Forget to tell ops about delivery Big sales. Sales celebrate. But no one else could
Teams should have reason to celebrate. Bell “ring for any reason”
Embrace playfulness
This is experience
Run experiments
Management experiment Drop work and celebrate somethings
Contacts limit people's freedoms
No contracts with people Own title Make own rules
See if it works
Innovate management
Building for meaning
Trends are not for collocation Actually need mental closeness
Practice personal maps Mind maps yourself Share with rest of the team Cannot present the personal map Others have to ask questions Creates bonds
People expressing themselves
Management from Italian word maneggiare for handling horses
“There is a lot of bad management out there but no management is not the alternative”
Delegation is not binary
Seven levels
- Tell. Dictatorships
- Sell
- Consult
- Agreement
- Advise
- Inquire
- Delegate
Management delegate to teams and vica versa
Delegation board.
“We Dutch we don't care what you grow as long as you grow in straight line” Growing marijuana in rectangular rows
See delegation-poker
Turnover as a measure of happiness
Does success lead to happiness. Or happiness lead to success
Happy people produce more - “when we are happy” - study
What makes people happy
Thank someone Appreciate Eat well Etc
12 steps to happiness Decisions you can make
Thank Exercise Meditate Give Rest Socialize Help Experience Aim Eat well Hike Smile
Do as a manager
Code review hike
Download 12 steps to happiness
Value stories
Volkswagen
Sustainability Or was it size
Need feedback cycle Something that bothers you etc create stories that people remember
Value stories channel on slack People remember story not value list Feed back
Culture book
Value days - how the do what they say they do
“The culture of the organization is shaped by the worst behavior the leader is willing tolerate”
Or best behavior that the leader is willing to amplify
Merit money
Praeto principle- bonus at end
Alternative spread value all the time (60% people are above average drivers)
How much did you contribute - 140%
Peer to peer system 100 points - credit each other Bonus money over time builds up
At beginning of month - throw a six - get the bonus
Means don't know when the bonus will come - so not spent it before it comes as don't know when it comes
Democracy arse kissing
Should we celebrate failure
Celebration grid
Mistake experiments practices Success failure Learning
Do more experiments